Health is proven by output, not exit codes
Every recurring job proves itself by writing fresh output a watchdog can date. A job that ran but did nothing is treated as a failure, because it is one.
Search and digital fulfillment from 2007, an outsourcing firm I founded and scaled to 100+ FTE, then two acquisitions from the operating side: one built to sell, one integrated after its buyout.
Throughout, working directly with business owners worldwide, primarily in the United States and Australia. That experience is why the AI systems I build hold up in production.
Companies bring me in when growth, operations and automation have to answer to the same person, and they get a system their own team can run, trust and build on.
AI Solutions / Systems Architect
Digital Marketing and Business Process Outsourcing
Profile
The precision driver. Dominance paired with compliance, results paired with quality.
DISC report and 16Personalities ENTJ-A
View the reportLean Six Sigma Green Belt, Six Sigma Academy Amsterdam. Operates as EOS Integrator, a role in the framework rather than a certification. Ateneo de Davao University.
Published in CEOWORLD Magazine, The Local Brand, Verblio, Small Business Bonfire
Anthropic Academy: how models are trained, fine-tuning and its goals, scaling laws, the agent inner and outer loop, and teaching AI fluency to a team. GoHighLevel (GHL) for CRM and marketing automation delivery.
Keyboard: 95 WPM at 100% accuracy, net equal to gross across a 506-keystroke test. No corrections, which is the number that matters.
Certifications behind the assessments above. Each tile carries the issuer's own mark. A chip means the issuer publishes a certificate page for it and the tile links straight there; the rest have no issuer link, so they do not pretend to. Hover a tile for what it is for, and for the credential ID where one exists.
Anthropic's own curriculum for working with Claude deliberately instead of by trial and error. It matters here because every system on this page runs on Claude, and the usual reason an AI build fails is not the model, it is the person driving it.
Credential ID 2qcqb56z936dThe teaching half of the same curriculum, for running AI training rather than just doing the work. It matters here because most of what I build gets handed to a team that then has to drive it, and a system nobody knows how to drive quietly stops being used.
Credential ID 848rcmyokf7rFunnel design is the measurement discipline behind the marketing half of my work. It is what turns “we posted content” into a numbered path with a step you can point at when people drop out.
Marketing operations inside a CRM, which is where most of the automations I build actually live. Knowing a platform's own data model is what stops an integration from fighting the system it sits on.
The instrumentation layer. An automation whose effect nobody can see gets switched off at the first budget review, so measurement belongs in the build and not in a report written afterwards.
The method behind every operations claim on this page. DMAIC is how you prove a process actually improved rather than asserting it, and it is why I instrument a workflow before I automate it.
Credential ID UC-69ed86c5-c1db-4a03-82a4-1e4452075deaPosition
The model, the retrieval, the interface a person actually touches, the integrations, and the infrastructure it all runs on. I own all of it, and I own it after launch.
Before AI, nineteen years of operations. I founded and scaled an outsourcing firm from zero to over 100 people, architected the operational foundation for a company's acquisition, and led the post-buyout integration. That is why the work starts with the process logic and not with the model. The tool serves the business logic, never the other way around.
Anyone can ship a demo. Keeping automation alive on a real business, unattended, is the harder half, and it is the part I care about most.
Before AI, and underneath it
Nineteen years running outsourced operations before a line of this was automated. Founding and staffing a delivery organization, documenting it well enough to survive a sale, and integrating it after the buyout. That is why the work starts with the process and not with the model.
Founded a digital operations hub in Davao and scaled it from zero to over 100 people, securing private investment for an enterprise-scale facility migration. Built the workforce strategy and the high-volume quality control systems behind US enterprise accounts. Separately bridged Australian logistics to Philippine fulfillment, standing up offshore call support, design and procurement for a print-on-demand platform.
Partnered with ownership to engineer the service infrastructure for a high-multiple acquisition: rigorous SOPs, A/B testing to protect process integrity, and chaotic workflows rebuilt into a repeatable engine, so the business sold as a turnkey asset rather than a founder-dependent one.
Led the digital operations architecture after the 2025 acquisition, owning end-to-end systems governance, curating enterprise-grade SOPs, and building the handover assets that kept the organization stable and scalable through the transition. Managed a team of specialists, including local search across 200+ medical aesthetic locations.
Lean Six Sigma Green Belt, and operates as EOS Integrator. Process mapping, measurement and failure-mode thinking are the reason the automation carries watchdogs, validation gates and rollback paths rather than a demo and a hope.
AI Project Initiatives
Every one started as a blank page. Four are live, and the status on each pill below is the real one. Open a pill for the build summary. They are grouped by the part of the business they serve, and numbered in build order. Built for a multi-trade home services company in Texas covering electrical, plumbing, HVAC and roofing. The systems are described here, not disclosed. Every one is drawn out in full in the build gallery: the architecture, the automation canvas as it actually runs, and the interface.
Results of these six initiatives
Customer communication2 systems
The assistant reads a live conversation and writes the next reply in the voice of the department that handles it, grounded in years of past messages rather than a generic model. It is delivered as a browser extension that sits inside the tool people already use, so nobody changes how they work. A pre-generation cache and a cost router sit behind it. High-risk messages are escalated to a human channel instead of drafted, and nothing auto-sends.
Worth: an on-brand first draft in under twenty seconds, in daily production use, at a fraction of the cost a naive build would have carried.
Open build 01 in the build gallery
A person searches how the best replies were written before, picks the one that fits, and the system learns from the choice. It turns one strong communicator's judgment into a resource the whole team draws on, and it feeds the same grounding the assistant uses. The owned inboxes across the markets were ingested and the per-department split recovered, then embedded into five isolated namespaces so voices stay distinct instead of averaging into a committee tone. Designed and shipped in seven days with zero production impact.
Worth: one expert voice, scaled across five departments, and a learning loop that gets sharper every time it is used. No model retraining.
Field service and dispatch2 systems
A call comes in and the panel fills itself: it finds the caller, matches the right technician to the job by skill and roster, offers a real bookable arrival window using live road distances and presence, declines work that is out of scope with a stated reason, and books it in one click. It is built to always return a usable state rather than a blank screen. The routing engine is versioned and deploys without downtime.
Worth: a scheduling decision that used to live in one dispatcher's head becomes a correct, one-click booking made while the customer is still on the line.
Open build 03 in the build gallery
Experienced dispatchers work a normal day. The Understudy records the scheduling actions taken in the platform and turns the patterns into rules the dispatch assistant follows. It is narrow and private by design: scheduling actions only, customer data masked, and no record leaves the company’s own systems. It is how the system found its own blind spots and how the dispatch tool is scored.
Worth: the system learns from real expertise without replaying any individual, interfering with anyone’s work, or moving a customer record off-site.
Open build 04 in the build gallery
Marketing1 system
A non-technical sender picks one of a set of brand-locked templates in a simple form. The system assembles the campaign, routes it to a person for approval, and only then schedules the send. The templates hold the brand, and nothing sends without review.
Worth: marketing a whole team can run safely, without a designer in the loop and without a way to get it wrong.
Finance and back office1 system
A finished job triggers a draft built from a versioned rules registry that encodes the finance lead's judgment. The draft must clear a strict validation gate before anything is written anywhere. A language model is used for exactly two things, naming the invoice type and wording the customer-facing lines. It never touches a total, a tax decision, or an account.
Worth: a five-minute invoice, designed so a draft that fails validation cannot reach a customer.
Open build 06 in the build gallery
Architecture
These five are the standard vocabulary for agentic systems. Each is paired with the place it is load-bearing in something I have actually shipped, and with the one point where I deliberately depart from the textbook version.
01
The model never acts. It names an action, and the system performs it against a real API behind an auth boundary the model itself never sees.
The Call-Time Dispatch Assistant finds the caller, matches a technician by skill and roster, offers a bookable arrival window computed from live road distances and presence, declines out-of-scope work with a stated reason, and books in one click.
Invoice Automation is the strictest version of the rule: the model is allowed exactly two jobs, naming the invoice type and wording the customer-facing lines. It never touches a total, a tax decision, or an account.
Every tool sits behind a gate. Key-gated admin endpoints on the Plutio task desk, token-checked actions on the remote build console, a secret-protected webhook on the Millionaire Engine.
02
Generate, check the result, and loop until it passes. In the textbook version the model critiques its own draft.
The critic is not the model. A stochastic critic reviewing a stochastic draft agrees with itself too often, so the check is deterministic: Invoice Automation drafts against a versioned rules registry and must clear a strict validation gate before anything is written anywhere. A draft that fails cannot reach a customer.
Where judgment genuinely cannot be encoded, a person is the critic. Campaign Automation routes every send to a human approval gate, and the Suggested-Reply Assistant escalates high-risk messages to a human channel instead of drafting them. Nothing auto-sends.
03
Decompose a request into a task list, run the tasks one at a time, update state with each result, then replan or answer.
The remote build console is this pattern as infrastructure: a Cloudflare Worker and a D1 queue accept a build request from a phone, hold the task list, dispatch each task to a laptop runner with per-project routing, and report status back.
In Shadow and learn the plan is the deliverable. A recorded expert shift is turned into an explicit playbook that a dispatch engine can execute.
04
One coordinator decides which specialist handles the work. Workers stay narrow, and the narrowness is the point.
The cost router in front of the Suggested-Reply Assistant is the orchestrator. It picks the cheapest worker that can still do the job, and together with a pre-generation cache it cut cost per draft by roughly 43%.
The Reply Training Console holds five isolated namespaces, one per department, so the voices stay distinct instead of averaging into a committee tone. Five narrow workers beat one generalist.
The Plutio to Discord task desk fans a single workspace read out to one message per person, every weekday at 9:00 AM Manila.
05
Working memory for the task in flight, and long-term memory across sessions: episodic for what happened, semantic for what is known, procedural for what was learned to do.
Semantic. Years of owned inboxes were ingested, the per-department split recovered, and the result embedded into five isolated namespaces. That is what "grounded in past messages rather than a generic model" actually means.
Procedural. The Dispatch Understudy watches real scheduling actions and turns the patterns into rules the dispatch assistant follows, with customer data masked and no record leaving the company's own systems. The invoice rules registry is the same idea, versioned.
Context is a cost center, not just a capability. A replay storm and an oversized cache window were the two findings behind a further 65 to 70% cut in daily running cost.
The part clients do not see
Anyone can ship a demo. Keeping automation alive on a real business, unattended, is the harder half. This is the engineering discipline underneath every system above.
Every recurring job proves itself by writing fresh output a watchdog can date. A job that ran but did nothing is treated as a failure, because it is one.
A watchdog checks every job twice a day and alerts the moment one goes quiet. The failure mode of most automation is not a crash, it is nobody noticing.
Rotating token chains are kept alive on a schedule, spent on a real call to confirm they still work, and watched for the day the machine that holds them goes dark.
An unattended job that hangs is worse than one that crashes, because a crash reports itself. Nothing waits forever.
Jobs that gather from many sources count their failures and refuse to persist a half-answer on top of a complete one.
Paths are derived, not named. A fixed path is a rule that expires the next time a folder moves.
Fourth Ground Consulting
A supporting and advisory role rather than an operating one. I am not the founder and the firm is not mine to run. Fractional and non-exclusive, scheduled around my client commitments, and taken on an honorarium rather than a commercial fee. Production systems, not proof-of-concepts.
A private, leaders-only portal for a Filipino global-missions organization. Two audiences behind one login. Sign-in carries server-side connection checks that give leadership an honest picture of the field without locking anyone out. The specifics are withheld here on purpose. First-party auth on Astro and Cloudflare Pages Functions with D1, KV, and R2, no third-party auth vendor. The member-ID module uses an 8-character serial plus a check character chosen so it catches every single-character typo and every adjacent transposition, asserted exhaustively in the tests. Type-check clean, 53 acceptance tests passing.
Astro static site with a publish-gated build pipeline: only pages marked ready are copied into the deploy, so drafts cannot ship by accident. A redirects block emits stubs for renamed and deleted URLs so indexed pages keep their search equity instead of returning 404. Client sites are delivered through the same pipeline.
Every weekday at 9:00 AM Manila a Cloudflare Worker reads the whole project workspace, finds every task that is drifting, and posts one message per person into Discord: their own list, status icons on every line, and a plain-English note on what the task needs from them. Roles resolve by name at run time, so no numeric IDs are stored anywhere, and the admin endpoints are key-gated. Nobody has to remember to chase anyone.
Internal system, access controlled
MLCx Consultancy · independent builds
Self-directed builds, not client deliverables. Each one takes a single technique end to end at the same standard as the paid work: hardware-backed authentication, on-device AI, local-first data, agent dispatch.
A single-file installable app sitting over a live spreadsheet. It reads and writes through a secret-protected webhook, unlocks with a PIN sealed by AES-256-GCM in the Web Crypto API or a fingerprint through WebAuthn PRF, and schedules its own reminders on the device with quiet hours and a weekly cap.
The Millionaire Enginev5.13
Tuesday, 18 August 2026 · sample data
Daily Manna
She considers a field and buys it; out of her earnings she plants a vineyard.
Proverbs 31:16 · WEB
August 2026
Income MTD ›
₱182,400
6 receipts logged
Expenses MTD ›
₱96,700
48 entries
Net Position
+₱85,700
Income less expenses
Overdue
₱0
Nothing overdue
Due This Week
₱14,250
3 payables
Upcoming
₱31,800
Next 30 days
🗺 Money MapAugust
Where it flows
⚡ Log Now
⏰ Payments3 due
← → Swipe right to settle Paid, left to Cancel. Hold to reorder.
📊 Monthly Trends
Income vs Expenses
Last 6 months
IncomeExpenses
Category Breakdown
Where money went this month
Rent 29% Needs 23% Dining 15% Fuel 12% Family 11% Other 10%
📅 Calendar · Daily In / Out
August 2026
Green in, red out, gold upcoming. Swipe or tap to change month.
The Millionaire Engine
Developed by
₱atrick ₱anuncillon
Chrome only ever hands an extension the pixels currently on screen, so a full-page capture has to be assembled: scroll a viewport, screenshot, repeat, then stitch the stack onto one canvas and encode it. Built as an in-house replacement for GoFullPage, with no account, no upload, no watermark and no paid tier.
activeTab, so it has no standing access to any site and none at all until the button is clickedCapture
Shortcut Alt+Shift+P. The whole page opens in a new tab when it is done.
popup.html.
chrome://extensions
with developer mode on. Edge works the same way. Publishing it would mean a store listing
and a review, which is a decision, not a build step.An Android progressive web app records in-person meetings and syncs privately to a laptop watcher, which transcribes with faster-whisper large-v3 on the GPU and returns a structured note to the phone. Audio and transcripts stay on the owner's own devices by design.
00:00
Ready to record
Mic level
Start recording
Recent recordings
Nothing recorded yet.
A recorder captures screen, OCR and call audio through an expert's shift, and an analyzer turns the session into an explicit playbook a dispatch engine can implement. Local-only by default, with a separate and deliberately scrubbed cloud opt-in.
Shadow-Recorder.batshadow_learn.pylocal only, --cloud opt-inA Cloudflare Worker and a D1 queue that dispatch headless AI build tasks to a laptop runner from a phone, with token-checked actions, per-project routing, local-only logs and status notifications. The plan-and-execute pattern, built as infrastructure.
Short name for this run
MLC Website
What should Claude do in that folder?
Queue task
The laptop picks it up within 2 minutes.
Capabilities
The model, the retrieval, the interface a person actually touches, the integrations, and the infrastructure it all runs on.
Experience
From an entry-level outsourced worker on a US night shift to the person who decides which work a machine should do instead.
MLCx Consultancy
Aug 2018 to present · Self-employed · Davao City, Philippines
Formerly Creative Working Playground. The practice I contract, invoice and pay tax through as a BIR-registered self-employed professional in the Philippines, which is how the contract engagements listed here are billed, and the reason it runs alongside them. Now an AI systems and automation consultancy and the home of the independent builds. Before that, white-label fulfillment systems and proprietary service packages for international agencies, high-volume content pipelines, and fractional advisory to global portfolios, including a fractional Director of Digital Marketing engagement for an Australian business academy.
Through 2026, a six-month engagement building the applied AI capability of a multi-trade home services company in Texas from nothing. I owned the AI roadmap across customer engagement, marketing automation and field-service operations, and I was the sole architect and builder of all six systems above. Four reached live production, led by the Suggested-Reply Assistant in daily use; two were still in build when the engagement ended.
Beyond the builds: cut cost per draft by roughly 43% with a routing and caching layer, then diagnosed a replay storm and an oversized cache window for a further 65 to 70% cut in daily running cost. Renegotiated a messaging-platform plan around the build, saving approximately $31,000 a year. Restored full service the same day a third-party vector database went down, with backfill and no customer-facing outage. Also owned AI search visibility and AEO, AI-drafted review responses that a human approves before anything publishes, CRM follow-up personalization for replacement and reactivation customers, and the scoping of after-hours AI voice agents.
Fourth Ground Consulting
Mar 2026 to present · Advisory · Davao City, Philippines
This is a supporting and advisory engagement rather than an operating one. I am not the founder and the firm is not mine to run. I contribute technology and AI direction on a fractional and non-exclusive basis, scheduled around my client commitments and never ahead of them. The firm serves growth-stage companies in home services, professional services and B2B operations. My part is AI workflow design across CRM, customer communication, marketing automation and operations, plus architecture review and technical guidance for a team that wants senior input without carrying a full-time hire. The commitment is faith-driven first, and I take an honorarium rather than a commercial fee. That is deliberate: this is service, not a competing engagement, and my weekday capacity stays fully open for client work and full-time roles.
MDConsultingNY
Mar 2025 to Mar 2026 · Contract · New York, remote
Led the digital operations architecture following the 2025 acquisition of Authoritly. Owned end-to-end systems governance, curated enterprise-grade SOPs, and built the handover assets that kept the organization a stable, scalable asset post-buyout. Managed a team of specialists, including local search across 200+ medical aesthetic locations.
Authoritly
Aug 2023 to Mar 2025 · Contract · Zagreb, Croatia, remote
Partnered with ownership to engineer the service infrastructure required for a high-multiple acquisition. Documented rigorous SOPs, implemented A/B testing to protect process integrity, and rebuilt chaotic workflows into a repeatable operational engine, so the business sold as a turnkey asset rather than a founder-dependent one.
Print Meister Australia
Jul 2016 to Oct 2017 · Melbourne, Victoria, Australia
Strategic lead for a print-on-demand platform. Engineered the physical supply chain and logistics in the target market while building the offshore infrastructure for call support, design, and procurement, bridging Australian logistics to Philippine fulfillment.
LinkVista Digital Inc.
Jun 2014 to Oct 2017 · Davao del Sur, Philippines
Founded and scaled a digital operations hub from zero to 100+ employees, securing private investment for an enterprise-scale facility migration. Architected the workforce strategy and high-volume quality control systems for US enterprise partners, leading eventually to a strategic exit.
Truelogic
Nov 2011 to Nov 2013 · Makati, Philippines
Developed core technical competencies and high-level search strategy on high-competition enterprise portfolios, working at the intersection of complex algorithms and site architecture.
Freelance
Mar 2007 to Dec 2011 · Davao del Sur, Philippines, remote
The technical foundation of the career. Started on the US night shift building links for a Florida law firm, then specialized in search and digital fulfillment for a global client base across time zones.
Contact
Available for AI Director roles, and for operations and digital marketing engagements at agency level.
Nineteen years of this career was spent running operations, including an agency I built and staffed from the ground up. That is where the habit comes from. I work as an orchestrator and an architect first, deciding what a system should do and who or what does each part of it, before any of it gets built.
Get in touch and tell me what you are trying to fix. I may be able to help you equip the company better for what is ahead.